Cookie Policy

This Policy

We collect a number of cookies from our users for various reasons, not least to track our own performance - but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the website. Amongst other things, the cookies we use allow us to calculate how many visitors we have and how long they stay on our site.

This Cookie Policy explains our use of cookies on our websites: the Tanuki Software, Ltd. website, the Java Service Wrapper website and the Customer Portal ("Sites") and Services available through the websites ("Service(s)"). We do this to understand your use of our Services, improve your user experience and enable personalized features and content.

These technologies are used in analyzing trends, administering the site, tracking users' movements around our websites and to gather demographic information about our user base as a whole.

This Cookie Policy should be read along with our Terms of Use and Privacy Policy. We may amend this Cookie Policy at any time and all changes will be made on this website. The changes will take effect once they have been posted on our websites.


What are Cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies - which are small text files - on its users' computers. These cookies are designed to allow the website to recognize its users on subsequent visits, or to authorize other designated websites to recognize these users for a particular purpose.

Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Some data collected is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some websites may also contain images called 'web beacons' (also known as 'clear gifs'). Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. Websites may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign (for example by counting the number of visitors).

Information collected by cookies is now classed as personal data.

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won't have access to many features that make your guest experience more efficient and some of our services will not function properly. Please see the last section of this Cookies Policy for more information about how to manage or disable browser cookies.

We use several categories of cookies and each performs different functions. You can learn more about cookies and their functions generally by visiting informational websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.

We do our utmost to respect users' privacy. We use cookies to monitor and improve our services, but they do also allow us to identify you and make your user experience in our websites pleasant and efficient.

We believe that your experience of the sites would be adversely affected if you opted out of the cookies we use.


What types of cookie are there and which ones do we use?

There are two types of cookies:

Cookies also have, broadly speaking, four different functions and can be categorized as follow: 'strictly necessary' cookies, 'performance' cookies, 'functionality' cookies and 'targeting' or 'advertising' cookies.

Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn't be able to use basic services like registration or shopping baskets. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the Internet.

Examples of how we use 'strictly necessary' cookies include:

Performance cookies collect data for statistical purposes on how visitors use a website, they do not contain personal information such as names and email addresses, and are used to improve your user experience of a website. We gather data about visits to the website, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from.

Information supplied by performance cookies helps us to understand how you use the website; for example, whether or not you have visited before, what you looked at or clicked on and how you found us. We can then use this data to help improve our services. We generally use independent analytics companies to perform these services for us and when this is the case, these cookies may be set by a third party company (third party cookies).

If you have registered with the website, we can combine the data from the web analytics services and their cookies with the information you have supplied to us, so that we can make your experience more personal. We would only do this if you have given us permission to communicate with you. Sometimes the data used from the web analytics companies has been collected before you registered or signed in. In these cases, if we use this data to identify you, we use it only in accordance with our privacy notice.

Functionality cookies allow users to customize how a website looks for them: they can remember user names, language preferences and regions, and can be used to provide more personal services like local weather reports and traffic news.

Here are some examples of how we use functionality cookies:

Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users' clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator's permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organizations, including other advertisers. They cannot determine who you are though, as the data collected is never linked to your profile.

We do NOT use advertising and targeting cookies.

Please note that third parties (including for example, providers of external services like web traffic analysis services) may also use cookies on our Service.

The following third party service is the one we use for analytics. We suggest that you check their data policy for the external services to help you understand what data they hold about you and what they do with it.


Disabling/Enabling cookies via your browser

There are a number of ways for you to manage cookies and other tracking technologies. Through your browser settings, you can accept or decline cookies or set your browser to prompt you before accepting a cookie from the websites you visit. You should be aware that you may not be able to use all our interactive features if you set your browser to disable cookies entirely.

If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your preferences.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what cookies you've got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the 'options' or 'preferences' menu on your browser to change settings, and check the following links for more browser-specific information.

You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings.

If you are not using any of the above-listed browsers, then you should select "cookies" in the "Help" function for information on where to find your cookie folder. You should also be aware that disabling cookies does not disable other types of analytics products which we may use to collect generic information about how you and other visitors use our website.

If you are located in the European Union, you may renew or change your cookie consent.


Do Not Track Signals

We do not respond to the "Do Not Track" signal that may be activated on your browser. There is no uniform or consistent standard or definition for responding to, processing, or communicating Do Not Track signals. For more information on Do Not Track signals, see all about do not track.


Managing performance cookies

It is possible to opt out of having your anonymized browsing activity within websites recorded by performance cookies.

Tanukisoftware.com uses Google Analytics and you can opt out of their cookies by clicking on the link specified below. Please note that this will take you to the relevant third party's website and generate a 'no thanks' cookie, which will stop any further cookies being set by those third parties.

Don't forget that by not allowing performance cookies, this stops us from being able to learn what people like or don't like about our website so that we can make it better.

Google Analytics: http://tools.google.com/dlpage/gaoptout.


Contact us

If you have any questions about this Cookie Policy, please contact us.